Practical Consulting, Inc.
7248 Crinstead Ct.
Cincinnati, OH 45243
(513) 328-6553
ContactUS@Practical-Consulting.com

Remote Technical Support (RTS) Pricing

      Bronze Silver Gold
GoToAssist Connection Yes Yes Yes
Email Support (questions) Yes Yes Yes
Phone Support Yes Yes Yes
Can Hours be used for Report work? Yes Yes Yes
Can Hours be used for Training? Yes Yes Yes
Can Hours be used for ON-SITE work? Yes Yes Yes
Meals & Car Rental
Included in Price for ON-SITE?
Yes Yes
Unattended Connection Yes Yes
Additional travel expenses
included for ON-SITE work?
Yes
Weekend Support Yes
Number of hours hours per month hours per month hours per month
Monthly Rate
(auto renewing)
Annual Rate
(auto renewing)

Hours are NEVER lost they roll into the months available. Minimum of RTS 10 hours.